Training Specialist (Patient Access)

Job Description

Networks Connect is conducting a search on behalf of our client, a prominent healthcare system, for a Training Specialist FT/PRN. As a Training Specialist, you will be instrumental in enhancing the professional skills of the employees. You will design, develop, and coordinate comprehensive training and development programs tailored to meet the company’s needs. This role involves delivering engaging training and orientation sessions, maintaining meticulous documentation of training activities, and managing all aspects of training logistics. Additionally, you will prepare and administer competency tests to ensure the effectiveness of the training provided.

Key Responsibilities:

  • Training Development: Assist in the creation and refinement of training sessions and materials. Maintain a deep understanding of our business environment to align training with our strategic goals.
  • Training Implementation: Lead training sessions, manage competency testing, and conduct orientations for new staff.
  • Training Logistics: Oversee the training calendar, coordinate resources, and handle logistics for all training activities.
  • Safety and Compliance: Ensure all training activities comply with safety standards and organizational policies.
  • Continuous Improvement: Collect and analyze feedback to enhance the quality and relevance of training programs.


  • Education: Bachelor’s degree or equivalent in a related field (Required).
  • Experience: Minimum of 2 years in a similar role, with a strong background in developing and implementing employee training programs.
  • Skills: Proficiency in Microsoft Office, Microsoft Publisher, and digital communication tools.
  • Personal Traits: Excellent communication skills, ability to facilitate groups, detail-oriented, and a commitment to promoting safety and quality within the workplace.

Organizational Commitments:

  • Uphold the mission and core principles of the organization.
  • Foster a diverse, inclusive, and respectful workplace.
  • Demonstrate integrity and confidentiality in all interactions.
  • Deliver outstanding customer service and collaborate effectively with team members.

Why Join Us?

Our client organization is dedicated to making a difference through their people. They offer a dynamic work environment where you can truly impact the team’s growth and success. They support your professional development and provide opportunities to advance within the organization.


$60,000 - $70,000 salary

Location - In Office

  • Washington D.C.

Job Type



Patient Intake/Access/Scheduling

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