Senior Patient Access Operations Coordinator

Job Description

Networks Connect is seeking a dedicated and experienced Senior Patient Access Operations Coordinator, on behalf of our client, a prominent local healthcare system, to oversee our Patient Access Department’s operations. This role is crucial for maintaining the highest standards of customer service, patient satisfaction, and efficient departmental functionality.

Key Responsibilities:

• Lead and manage the Patient Access team, which includes Admissions, Emergency Department, Laboratory and Radiology Registration, Scheduling, and Financial Clearance.
• Drive excellence in customer service and patient satisfaction while achieving fiscal goals.
• Coordinate the business and administrative operations of our 24/7 Patient Access Department.
• Supervise, train, mentor, and develop staff to meet departmental objectives.
• Manage financial aspects and quality assurance of the department.
• Collaborate with medical, nursing, and accounting teams for optimal patient placement.
• Rotate call, weekend, and shift coverage; float between various Patient Access locations.

Qualifications:

• -Education: Associate’s Degree in Business Administration or Healthcare (Required), Bachelor’s Degree (Preferred).
• Experience: 4+ years of related experience in healthcare operations, including at least 1 year in a supervisory or leadership role.
• -Skills: Computer literacy, strong problem-solving, critical thinking, ability to work independently, professional handling of public and hospital staff.
• -Certifications: Must obtain CHAA Certification within the first year of hire.
• -Other Requirements: Proficiency in typing (35-40 WPM), passing typing and Microsoft proficiency assessment, knowledge of medical insurances, terminology, and CPT-4/ICD-10 coding.

Why Join Us?

• Opportunity to work in a dynamic and supportive environment.
• Competitive salary and benefits.
• Be part of a team that makes a difference in patient care and services.

Apply Now:

Become a key player in our renowned healthcare facility. Apply today to contribute your skills and experience to our Patient Access team!

Earnings

$60,000 - $70,000 salary

Category

Patient Intake/Access/Scheduling