Patient Access Manager

Job Description

Networks Connect is conducting a search on behalf of our client, a local prominent healthcare system, for an experienced Patient Access Manager in Washington, DC! Under the direction of the Director of Patient Access, this pivotal role manages the operational and administrative functions of the 24/7 Patient Access Department. This includes supervision of staff in areas such as Admissions, Emergency Department, Laboratory and Radiology Registration and Scheduling, and Financial Counseling. Their focus is on providing excellent customer service, enhancing patient satisfaction, staff development, and achieving fiscal goals.

Key Responsibilities:

• Oversee and ensure the smooth functioning of the Patient Access Department across various locations.
• Handle hiring, training, evaluating, and day-to-day management of the Patient Access team.
• Manage financial aspects of the department, including budgeting and financial analysis.
• Collaborate with medical, nursing, and accounting staff for efficient patient placement.
• Implement quality assurance practices and compliance with regulatory standards.
• Drive patient registration and scheduling processes, maintaining high standards of service.
• Supervise staff performance, providing ongoing feedback and development.

Qualifications:

• Minimum Education: Bachelor’s Degree (Required).
• Experience: Minimum of 5 years in healthcare, with at least 4 years in a leadership role (Strongly Preferred).
• Required Skills: Strong interpersonal and communication skills, excellent consumer relations, analytical and problem-solving abilities, proficiency in Microsoft Office. Bilingual skills are a plus.

What They Offer:

• Opportunity to make a significant impact in healthcare service delivery.
• A supportive and dynamic work environment.
• Competitive compensation and benefits package.

Earnings

$80,000 - $100,000 salary

Category

Revenue Cycle