Patient Access Manager

Job Description

Networks Connect is conducting a search for a local prominent healthcare system for an experienced Patient Access Manager in Rockville, MD! Under the direction of the Director of Patient Access, this pivotal role manages the operational and administrative functions of the Patient Access Department. This includes supervision of staff in areas such as Admissions, Ambulatory Surgery Center, Laboratory and Radiology Registration and Scheduling, and Financial Counseling. Our focus is on providing excellent customer service, enhancing patient satisfaction, staff development, and achieving fiscal goals.

Key Responsibilities:

• Oversee and ensure the smooth functioning of the Patient Access Department across various locations.
• Handle hiring, training, evaluating, and day-to-day management of the Patient Access team.
• Manage financial aspects of the department, including budgeting and financial analysis.
• Collaborate with medical, nursing, and accounting staff for efficient patient placement.
• Implement quality assurance practices and compliance with regulatory standards.
• Drive patient registration and scheduling processes, maintaining high standards of service.
• Supervise staff performance, providing ongoing feedback and development.

Qualifications:

• Minimum Education: Bachelor’s Degree (Required).
• Experience: Minimum of 5 years in healthcare, with at least 2-4 years in a leadership role (Strongly Preferred).
• Required Skills: Strong interpersonal and communication skills, excellent consumer relations, analytical and problem-solving abilities, proficiency in Microsoft Office. Bilingual skills are a plus.

What We Offer:

• Opportunity to make a significant impact in healthcare service delivery.
• A supportive and dynamic work environment.
• Competitive compensation and benefits package.

Job Type: Full-time

Pay: $80,000.00 – $100,000.00 per year

Healthcare setting:

• Ambulatory surgery center
• Hospital
• Outpatient

Medical specialties:

• Endocrinology
• Gastroenterology
• Hospital Medicine
• Neurology
• Radiology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Earnings

$80,000 - $100,000 salary

Category

Patient Intake/Access/Scheduling