Distribution Specialist (Remote)
Job Description
Networks Connect is hiring a Distribution Specialist that will work remotely. This position is the primary contact point for plan sponsors for loan packages, distributions, required minimum distributions (RMD), and force out requests. Is responsible for assisting their Teams Relationship Managers in supporting their clients. This position is also responsible for customer satisfaction and customer retention by providing professional, clear, accurate and timely processing of all requests received.
General purpose:
Deliver Third Party Administrative services to retirement plan sponsors in compliance with all IRS and DOL regulations.
Role qualifications:
- 1-3 years’ general office experience.
- 1-3 years’ experience processing distributions in a TPA environment.
- Proficient MS Office and computer skills.
- Proficient typing skills.
- Ability to effectively multitask.
- Ability to effectively receive direction from Relationship Managers, Sales Consultants and Team Lead.
- Communicates effectively with others.
- Must attend webinars to further education
Position responsibilities:
- Answer phone calls and assist clients as needed.
- Prepare and process high volume of client loan packages, distributions, required minimum distributions (RMD) and force outs.
- Ability to review plan SPD and determine qualifications for requested distribution, loan, hardship and RMD have been met according to plan documents and IRS and DOL regulations.
- Ability to accurately calculate participant vesting.
- Ability to update vesting file.
- Ability to access multiple record keepers to secure needed information and forms in a quick and efficient manner.
- Ability to efficiently track and manage the process from start to finish.
- Any other task as requested by management.
Essential skills and experience:
- Strong interpersonal and communication skills: verbal, listening and written.
- Strong organizational skills, both electronically and paper.
- Exhibit initiative and be proactive when necessary.
- Display discreetness, awareness and confidentiality of work.
- Strong multi-tasking capabilities, flexibility, and adaptability.
- Ability to work independently and in a team environment.
Valued but not required skills and experience:
- Bachelor’s degree
Earnings
$50,000 - $65,000 salary
Location - Remote
Job Type
Full-time
Category
Financial Services