403 (b) Account Manager (REMOTE)
Job Description
Job Summary: Maintain client/advisor relationship; perform compliance testing; contribution calculations; Form 5500 preparation and working with auditors.
Responsibilities:
- Provides timely, superior customer services and issue resolution to clients and advisors
- Maintains client relationships with high client retention rate
- Interprets plan documents
- Has extensive knowledge of ERISA, IRS & DOL regulations regarding qualified plans, including 403(b) plans.
- Analyzes census to determine eligibility
- Calculates employer contributions based on the plan’s provisions and confirms with client amount of annual funding, as requested by client
- Performs annual non-discrimination tests (ADP/ACP; 415; 402(g), 416, 410(b)) and ability to discuss testing results with client
- Prepares Government Forms: 5500 and Related Schedules, 5558, 5330, 8955 and works with plan’s auditor and ability to discuss Forms with the client.
- Works directly with plan’s Form 5500 auditor
- Posts year-end client deliverables to SalesForce
- Identifies and audits TIAA processes to ensure RMD distributions have been communicated to eligible participants.
- Works with Administrators to ensure deadlines are met in a timely manner
- Enters amendment requests to legal; updates Relius specs, platform specs, obtains signatures and follow-ups with clients.
- Attends client and advisor calls/meetings
- Conducts annual year-end clean-up to include follow-up on forfeiture re-allocations, source transfers determined during the compliance review
- Determines and calculates plans corrections that may be required to ensure plan compliance and works with client to ensure correction is properly executed.
- Participates in client document calls during the on-boarding process. May be required to assist client transition team with obtaining prior year and/or prior platform info.
- Works with client and payroll team to ensure eligibility is determined correctly for each entry date
- Reviews timeliness of employee deferral remittances. Notifies the employer of the late deposits and outlining the applicable correction. They also confirm deposit is made and reports on the 5500
- Identifies missed deferral opportunities and works with the client to correct.
- Addresses client concerns regarding the data submitted to the record-keeper. Works with client to determine what data was not submitted; works with payroll team to add missing employees at record-keeper and re-training the client’s data submission to ensure the correct information is being remitted to the record-keeper. This may require the client to fund a missed deferral opportunity.
- Work with clients to terminate their plan
Requirements:
- 5+ Years of Defined Contribution retirement compliance and service experience
- Multiple Employer Plan experience preferred
- 5+ Years of Compliance testing experience, 403(b) testing experience a plus
- Excellent Client Relationship skills
- Excellent communication and organizational skills
- Problem solving ability
- Ability to work in fast-paced team environment
- Working knowledge of Microsoft office (excel, word, outlook) with excellent excel skills
- Working knowledge of Relius compliance software, and FT Williams Government forms
- ASPPA designations or be willing to obtain designations
- Ability to ensure timely and accurate completion of all assigned client’s compliance testing, valuation reporting, government filings, and any corrections.
- 3(16) Fiduciary Services knowledge a plus
- Willingness and ability to work from home
Anticipated Compensation: 80-90k base annual salary depending on experience
How to Apply
Please forward your resume to sminor@ncstaffing.com
Earnings
$80,000 - $90,000 + bonus salary
Location - Remote
Job Type
Full-time
Category
Financial Services