403 (b) Account Manager (REMOTE)

Job Description

Job Summary:       Maintain client/advisor relationship; perform compliance testing; contribution calculations; Form 5500 preparation and working with auditors.

Responsibilities:

  • Provides timely, superior customer services and issue resolution to clients and advisors
  • Maintains client relationships with high client retention rate
  • Interprets plan documents
  • Has extensive knowledge of ERISA, IRS & DOL regulations regarding qualified plans, including 403(b) plans.
  • Analyzes census to determine eligibility
  • Calculates employer contributions based on the plan’s provisions and confirms with client amount of annual funding, as requested by client
  • Performs annual non-discrimination tests (ADP/ACP; 415; 402(g), 416, 410(b)) and ability to discuss testing results with client
  • Prepares Government Forms:  5500 and Related Schedules, 5558, 5330, 8955 and works with plan’s auditor and ability to discuss Forms with the client.
  • Works directly with plan’s Form 5500 auditor
  • Posts year-end client deliverables to SalesForce
  • Identifies and audits TIAA processes to ensure RMD distributions have been communicated to eligible participants.
  • Works with Administrators to ensure deadlines are met in a timely manner
  • Enters amendment requests to legal; updates Relius specs, platform specs, obtains signatures and follow-ups with clients.
  • Attends client and advisor calls/meetings
  • Conducts annual year-end clean-up to include follow-up on forfeiture re-allocations, source transfers determined during the compliance review
  • Determines and calculates plans corrections that may be required to ensure plan compliance and works with client to ensure correction is properly executed.
  • Participates in client document calls during the on-boarding process.  May be required to assist client transition team with obtaining prior year and/or prior platform info.
  • Works with client and payroll team to ensure eligibility is determined correctly for each entry date
  • Reviews timeliness of employee deferral remittances.  Notifies the employer of the late deposits and outlining the applicable correction.  They also confirm deposit is made and reports on the 5500
  • Identifies missed deferral opportunities and works with the client to correct.
  • Addresses client concerns regarding the data submitted to the record-keeper.  Works with client to determine what data was not submitted; works with payroll team to add missing employees at record-keeper and re-training the client’s data submission to ensure the correct information is being remitted to the record-keeper.  This may require the client to fund a missed deferral opportunity.
  • Work with clients to terminate their plan

Requirements:

  • 5+ Years of Defined Contribution retirement compliance and service experience
  • Multiple Employer Plan experience preferred
  • 5+ Years of Compliance testing experience, 403(b) testing experience a plus
  • Excellent Client Relationship skills
  • Excellent communication and organizational skills
  • Problem solving ability
  • Ability to work in fast-paced team environment
  • Working knowledge of Microsoft office (excel, word, outlook) with excellent excel skills
  • Working knowledge of Relius compliance software, and FT Williams Government forms
  • ASPPA designations or be willing to obtain designations
  • Ability to ensure timely and accurate completion of all assigned client’s compliance testing, valuation reporting, government filings, and any corrections.
  • 3(16) Fiduciary Services knowledge a plus
  • Willingness and ability to work from home

Anticipated Compensation: 80-90k base annual salary depending on experience

How to Apply

Please forward your resume to sminor@ncstaffing.com

Earnings

$80,000 - $90,000 + bonus salary

Location - Remote

Job Type

Full-time

Category

Financial Services

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