Manager, Integrated Case Management

Job Description

About the Opportunity

We’ve partnered with a nationally recognized health system in Florida to find an experienced Case Management leader. This is a high-priority hire, with the team gearing up for season and a major Epic rollout — you’d be joining at a pivotal moment of operational growth.

Our client is:

• A top-ranked hospital system — #1 in its region per U.S. News & World Report
• Magnet®-designated for nursing excellence
• A consistent “A” rating for patient safety
• Nationally recognized for quality, patient experience, and workplace culture
• Ranked among the Top 10 World’s Best Hospitals
• Named a Top 15 Most Desired Place to Work in the Nation

If you want your next move to be somewhere genuinely regarded as a destination employer, this is it.

The Role

As Manager of Integrated Case Management, you’ll have operational accountability for the daily activities of the department — supporting best practice standards for the Case Management Program and partnering closely with the Director on planning, implementation, and process improvement.

This is a true operational leadership role with high floor visibility. You’ll lead an established team of approximately 75–80 FTEs (with ~25 direct reports) alongside a leadership structure that includes a Senior Manager, a peer Manager, and a Supervisor. You’ll mentor newer leaders, support the upcoming Epic rollout, and help drive a culture of accountability, positivity, and team cohesion. There’s no routine caseload — but you may step in on escalations, assessments, or complex discharges during high-volume periods.

Earnings

$110,000–$140,000 based on experience Relocation: Assistance available for the right candidate hourly

Duties

• • Daily operational leadership of the Integrated Case Management department
• • Mentorship and development of newer leaders on the team
• • Process improvement initiatives and best practice standards across Case Management
• • Support of the upcoming Epic rollout and related operational change
• • Compliance with Federal, State, and regulatory/accreditation requirements
• • High floor visibility — active presence with team and clinical partners
• • Escalations, complex discharges, and assessments during high-volume periods (as needed)

Requirements

• Open to either an RN or Social Work background: • Registered Nurse path: BSN required (MSN preferred), active Florida RN license, and CCM or C-ACM certification • Social Work path: MSW required, active Florida LCSW or LMHC, and C-SWCM or C-ASWCM certification
• • 3–5 years of case management or related healthcare experience
• • Minimum 1 year of supervisory or managerial experience (acute-care hospital leadership strongly preferred)
• • Epic experience or Epic implementation exposure strongly preferred
• • Strong communicator with high emotional intelligence, accountability, and a collaborative, process-improvement mindset
• Note: Florida licensure must be in place prior to start date.

Details

• • Scope: ~75–80 FTEs, ~25 direct reports

Benefits

• • Benefits: Comprehensive benefits package, including PTO from day one, tuition reimbursement, and 403(b)