Clinical Support Specialist

Job Description

Networks Connect is hiring a Clinical Support Specialist I in Indianapolis, IN that will be responsible for monitoring clients’ physical and medical status, conducting urine drug screens and breathalyzer tests as needed, and ensuring compliance with facility policies and expectations. The role involves creating a caring and safe environment, teaching educational classes, assisting medical staff, monitoring clients’ progress, and documenting client status in the electronic medical record system.

Key Responsibilities:

  • Administer and observe urine drug screens and breathalyzer tests for clients in treatment programs.
  • Monitor hallways and oversee client activities to ensure compliance with assigned areas.
  • Oversee morning reflections to ensure optimum outcomes.
  • Conduct searches of clients’ property when necessary.
  • Provide support, encouragement, and guidance to clients working towards their goals.
  • Perform hourly bed checks to ensure clients remain in their assigned rooms and departments.
  • Assist in maintaining living areas to meet facility standards.
  • Facilitate client admission and discharge processes, including cleaning and providing clean linens.
  • Ensure a comprehensive transfer of information between shifts.
  • Document the accomplishment of treatment goals as directed by Case Managers or Counselors.
  • Attend clinical staff meetings, monthly in-service meetings, and department staff meetings.
  • Maintain client confidentiality in accordance with Federal, State, and facility standards and policies.
  • Accompany clients to meals, medication, and activities.
  • Contribute to a positive work environment.
  • Perform other tasks as assigned by leadership.

Minimum Qualifications:

  • Education: High School Diploma or equivalent.
  • Background Checks: Completion of a background check; findings may affect employment eligibility.
  • Experience: Effective communication and interaction skills with warmth, understanding, empathy, and compassion. If in recovery, must demonstrate at least two years of sobriety with emotional and social stability.
  • Certifications: Valid driver’s license and completion of Safe From Harm training within 90 days of employment. ICCADA certification is a plus but not required.
  • Skills/Abilities: Proficiency in English for effective communication, computer proficiency with Microsoft products, and the ability to learn electronic reporting systems. Bilingual skills (Spanish) are preferred.

Physical Requirements:

  • Good speaking, hearing, and vision abilities, and excellent manual dexterity.
  • Ability to lift, pull, and push materials up to 25 pounds.
  • May require bending, squatting, walking, and standing for extended periods.

Working Conditions:

  • Typical office environment with some weekend and evening work required.

Supervisory Responsibility: None.

This job description outlines the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.



Location - In Office

  • Indianapolis, IN

Start Date


Job Type



Clinical Support Specialist

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