Case Studies

Healthcare

Building Healthcare Excellence: Serving as a Premier Staffing Partner for a Major Children’s Health Network

Situation

A leading pediatric healthcare provider was facing a significant challenge in filling specialized healthcare roles crucial to their revenue cycle operations. With many of these positions requiring niche skill sets like Payor Clearance and Team Lead roles, the organization struggled to identify and secure quality candidates within their desired timeframe. This talent gap threatened to impact both operational efficiency and patient care quality.

Challenge

The healthcare provider needed to fill specialized positions quickly while maintaining high standards for candidate quality. Their specific requirements included:

  • Filling difficult-to-source positions such as Payor Clearance specialists
  • Recruiting qualified leadership candidates including Team Leads
  • Accelerating the hiring process without sacrificing candidate quality
  • Finding talent in a competitive market where the local talent pool was already limited
  • Managing candidates throughout lengthy interview processes
  • Filling 100% onsite positions

Solution

Networks Connect implemented a comprehensive recruitment strategy tailored to their specific needs:

  1. Personalized Candidate Sourcing: The Networks Connect team layered AI & Automation with individualized outreach to qualified candidates, building a robust talent pipeline and maximizing their ability to reach the largest prospective candidate pool possible.
  2. Detailed Tracking and Organization: Recruiters maintained a meticulous shared Excel spreadsheet with client contacts, tracking all candidates through the process, ensuring no potential hire fell through the cracks.
  3. Enhanced Communication Framework: Multiple touch points throughout the recruitment process utilizing email, text, phone, and Teams maintained high candidate engagement and minimized dropout rates.
  4. Relationship-Focused Approach: The team built strong connections with hiring managers and candidates alike, creating trust that facilitated successful placements.
  5. Systems-Backed Process: Networks Connect maintained comprehensive documentation of all interviews, conversations, and candidate progression.

Results

The partnership between Networks Connect and this healthcare system yielded impressive outcomes:

  • Exceptional Interview-to-Hire Ratio: Maintained a 33% interview-to-hire conversion rate, with 26 successful hires from 75 interviewed candidates in 2024.
  • Sustained Performance: The same impressive conversion metrics continue into the current year, demonstrating consistent quality in candidate selection.
  • Trusted Partnership Status: This healthcare system now views Networks Connect as their premier staffing firm, bringing all new openings to them first before engaging other recruitment partners.
  • Expanded Collaboration: The healthcare provider has deepened the relationship by partnering with Networks Connect on a project to expand their Payor Clearance department.

What Candidates Are Saying

"Erica is by far the best of the best. She is skilled, kind, professional, educated on her subjects, personable and relatable. I am very lucky to have made a connection with her and brought her on my job search journey. Erica helped me secure a better job opportunity, but did not drop me after the job was fully mine. Erica stays in constant contact to check in and see how the job is working out post offer and is a great listening ear to turn to. I highly recommend Erica for assistance in the job market, she is the best person to have in your corner every step of the way."
"I have never had this level of service with any recruiter in my life. You always answer on the first ring or message that you will call me right back. I never have to worry because I know you have my back."
"Erica was amazing to work with in helping secure an amazing job. She was in constant communication and always sending notes of encouragement. I can't say enough about my experience and will always be grateful for her matching me with the right team!"

Why This Matters

In today’s competitive healthcare environment, finding specialized talent isn’t just about filling positions—it’s about creating sustainable success through quality placements. Networks Connect’s ability to identify, engage, and secure top-tier healthcare talent has transformed them from a staffing vendor to a strategic talent acquisition partner. With healthcare organizations facing ongoing staffing challenges, this relationship-focused and results-driven approach continues to deliver value across the entire talent lifecycle.

Is your healthcare organization struggling with hard-to-fill positions? Networks Connect specializes in identifying and securing top-tier talent for even the most challenging roles. Contact us today to learn how we can help you build your dream team and calculate your potential ROI. Our Recruiting ROI Calculator can show you the estimated savings based on reduced vacancy times, improved quality of hire, and long-term retention rates.

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