Healthcare

From Persistent Vacancies to Premier Partnership: A Leading Regional Healthcare System Success Story

Situation

A leading regional healthcare system recently found itself at a critical juncture. The rapidly growing healthcare system was experiencing unprecedented expansion in their competitive healthcare market. While this growth created exciting opportunities, it also presented a significant staffing challenge. Their internal recruitment team was overwhelmed by mounting hiring demands and faced a severely depleted local talent pool. With numerous mission-critical positions remaining unfilled, the health system needed a strategic talent acquisition partner who could extend their reach beyond local candidates.

Challenge

This healthcare system’s recruitment challenges stemmed from several key factors:

Rapid Regional Growth: The service area was experiencing dramatic population increases, creating immediate demand for expanded healthcare services due to the build of a new hospital that was the largest new build in the country at the time.
Depleted Local Talent Pool: The existing candidate market was insufficient to meet specialized healthcare staffing needs. Despite their market dominance and few local competitors, their level of quality required specialized talent that was scarce locally.
Resource Constraints: The hospital’s internal recruitment team was stretched with the demand for nurse recruitment and strategically decided to outsource the Revenue Cycle efforts to Networks Connect.
Long-Standing Vacancies: Many critical management positions had remained unfilled for nine months or longer, creating operational strain.
Specialized Skill Requirements: The positions required highly specific expertise in revenue cycle management disciplines.

They specifically needed to fill ten management-level positions across their Revenue Cycle Management operations, including specialized roles such as Chargemaster Manager, Revenue Integrity Manager, Clinical Documentation Integrity Nurse, Collections Manager, Case Management, HIM Managers, Inpatient Coding and Auditing Managers, and Patient Access Management.

Solution

Networks Connect implemented a targeted recruitment strategy designed to overcome their staffing challenges:

Role-Specific Recruitment Teams: Dedicated teams were assigned to specific revenue cycle departments, utilizing their specialized knowledge of the requirements and candidate market for each position.
Qualification-Based Search Parameters: Each search was built around detailed qualifying criteria, targeting candidates with the precise skillsets, degrees, and experience needed for success.
Multi-Channel Sourcing Strategy: Recruiters leveraged multiple platforms including LinkedIn for social sourcing, Indeed for resume identification, and professional networks for high-quality referrals.
Active Candidate Pursuit: Rather than waiting for applications, Networks Connect actively identified and engaged qualified professionals who weren’t actively searching for new opportunities.
Accelerated Timeline: The team committed to an aggressive 90-day timeline to fill these long-vacant positions, layered with the use of AI and Automation that achieved near maximum reach.

Results

Networks Connect’s strategic approach delivered exceptional results within a compressed timeframe:

70% Fill Rate in 90 Days: Successfully placed 7 of the 10 managers within just three months (2 positions were ultimately cancelled and 1 was filled internally)
Vacancy Resolution: Most positions had been open for 9+ months before Networks Connect’s involvement, representing significant operational challenges solved
Preferred Provider Status: The success of this initial engagement established Networks Connect as Sarasota’s preferred staffing partner for specialized roles
Ongoing Partnership: The relationship has continued to grow, with Networks Connect consistently identifying hard-to-find, highly qualified candidates across the organization

Client Feedback

"I don't know how you do it, but you always send me the best candidates! Whenever I have a need, I always reach out to you." - Director of Patient Access

"I was told you are great to work with, and that you could help find me someone." - Director, Case Management

"She has everything we are looking for, and more! Thank you for helping us!" - Director of Revenue Integrity

Why It Matters

In today’s healthcare environment, talent acquisition isn’t just about filling positions—it’s about finding the right people to deliver quality patient care and operational excellence. Networks Connect’s success with this leading regional healthcare system demonstrates how a strategic approach to recruitment can transform persistent vacancies into a fully staffed leadership team.

What sets Networks Connect apart is their commitment to advocating for both clients and candidates, ensuring that each placement represents the right fit for all parties. This balanced approach creates sustainable placements and long-term relationships that continue to deliver value as healthcare organizations grow and evolve.

Is your healthcare organization struggling with hard-to-fill positions? Networks Connect specializes in identifying and securing top-tier talent for even the most challenging roles. Contact us today to learn how we can help you build your dream team and calculate your potential ROI. Our Recruiting ROI Calculator can show you the estimated savings based on reduced vacancy times, improved quality of hire, and long-term retention rates.